<h1>Privacy Policy</h1>

<section>
    <h2>1. General</h2>
    <p>www.ladi.co.in (“Ladi”, “Portal”, “We”, “Us” or “Our”) is owned by Ladi Handicrafts Private Limited. We facilitate the online sale of handcrafted beaded ornaments by tribal artisans ("Products") to users ("You", "Your").</p>
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</section>

<section>
    <h2>2. Data Collected</h2>
    <p>We collect personal and usage data including:</p>
    <ul>
        <li>Personal Data (e.g., name, contact info, payment details)</li>
        <li>Usage Data (e.g., device info, IP, cookies)</li>
    </ul>
</section>

<section>
    <h2>3. Cookie Policy</h2>
    <p>We use cookies to enhance your browsing experience...</p>
</section>

<section>
    <h2>4. Use of Data</h2>
    <p>Your data is used for service delivery, personalization, account management, security, analytics, and marketing (where applicable).</p>
</section>

<section>
    <h2>5. Disclosures and Sharing of Data</h2>
    <p>We may share your data with trusted third-party service providers for processing transactions and improving service delivery...</p>
</section>

<section>
    <h2>6. Retention of Data</h2>
    <p>We retain your data for as long as your account is active or as needed to comply with legal obligations.</p>
</section>

<section>
    <h2>7. Consent Withdrawal</h2>
    <p>You may withdraw your consent at any time by contacting us...</p>
</section>

<section>
    <h2>8. Miscellaneous</h2>
    <p>Includes confidentiality, third-party links, and handling user-generated content.</p>
</section>

<section>
    <h2>9. Third-party API and User Consent</h2>
    <p>You consent to the use of third-party APIs which may process your data in line with their own privacy policies.</p>
</section>

<section>
    <h2>10. Privacy, Safety, and Security</h2>
    <p>We implement measures such as encryption and firewalls to protect your data.</p>
</section>

<section>
    <h2>11. Grievance Redressal</h2>
    <p>Contact our Grievance Officer at ladihandicrafts@gmail.com or call +91 96777 27817.</p>
</section>

<section>
    <h2>12. Updates to the Privacy Policy</h2>
    <p>We may update this Privacy Policy and will notify users accordingly.</p>
</section>

<section>
    <h2>13. Indemnity</h2>
    <p>Both parties agree to indemnify each other against any liabilities arising out of data misuse or policy violation.</p>
</section>